Home Technology Assistance For Silver Homes & Communities 55 and Older
We assist with: Cell phones, Computers, Tablets, Alexa, Audio/Video, Cameras, Streaming, TV's, Printers, E-mail and more!
About Silver Tech Assistance
Who we are
Silver Tech Assistance is a home technology company that assists the aging silver community. We assist with your everyday tech devices like cell phones, laptops, tablets, TV's, Alexa, streaming and more. We are dedicated to serving those in their prime silver ages in 55 and older homes and communities.
S.T.A was founded by Owner/Operator Hector Rosa a proud Veteran, Ret. Police Officer and Tech Specialist. Hectors' passion to help those in need is a testament to his upbringing, faith, training and family.
"We will always go the extra mile to ensure our service quality is exceptional and to make sure our customers are completely satisfied". -Hector Rosa
Silver Tech Assistance Core Values:
Professionalism, Respect, Integrity, Dedication, and Excellence.
Services
Smart Home
Smart Thermostat: $99 +Additional fees
Provide assessment of the installation area
Install smart thermostat
Connect device to existing Wi-Fi network and perform first-time setup
Install and set up mobile app
Demonstrate commonly used features
Please note: A functioning thermostat is required at the installation area
Video Doorbell Installation: $99 +Additional fees
Remove and inspect your current doorbell
Confirm compatibility
Install video doorbell
Connect to Wi-Fi and perform first-time setup
Customize device preferences
Please note: A functioning doorbell is required at the installation area for hard-wired video doorbells
Smart Garage Installation: $99 +Additional fees
Provide assessment of garage opener/installation area
Install smart garage controller device onto your garage opener
Connect controller to existing Wi-Fi network and perform first-time setup
Install and set-up mobile app
Demonstrate commonly used garage door opener features & functionality
Please note: A functioning smart device is required at the installation area. If you do not have one, please inform us so we can discuss hardware purchase prior to site assistance
Smart Hub (Alexa/Google) or Speaker Setup: $99 +Additional fees
Set up and configure one of your existing smart hubs (Alexa/Google Nest)
Connect your smart home devices to your smart hub
Install and connect any associated mobile application
Demonstrate smart hub functionality
Audio & Video
Wireless Home Theater Hook-up & Setup: $129 +Additional fees
Assess installation area
Connect existing audio and video equipment in one room
Connect any capable devices to an existing wireless network
Give a walk-through of the new system
Setup and configure all necessary peripherals
TV Hook-up and Setup: $79 +Additional fees
Connect all necessary video components and cables
Configure a supplied sound bar if applicable
Assure the proper set up of necessary peripherals (Remote Control, 3D glasses, etc.)
Configure with an existing wireless network
Explain capabilities and limitations
TV, Audio, or Video Device Hook-up: $79 +Additional fees
Inspect your current AV connections
Connect device's video to output to your TV.
Configure device's audio to output to your preferred audio source
Connect device to Wi-Fi if applicable
Demonstrate device functionality
Note: Ensure spare inputs are available on your device
Streaming Video Device Setup & Support: $79 +Additional fees
Hook up your streaming device to a TV or receiver
Connect to the Internet and perform first-time setup
Install and set up your streaming video apps
Demonstrate streaming device functionality
Note: Please verify that you have an available video input on your TV or receiver for your new device.
Gaming Console Setup: $129 +Additional fees
Setup of a single console from PS3, Nintendo Wii, Xbox 360, or newer console to a compatible TV or Monitor
Neatly dress or hide wires using zip ties or external cord masking* (additional fee)
Mounting of gaming console using the customer-supplied bracket or shelf
Connection of gaming console to WiFi if available
Pair two (2) additional peripherals to the console after setup
Assistance with two (2) profile setups
Universal Remote Setup: $89 +Additional fees
Set up and configure existing universal remote
Ensure the remote is working properly with synced devices
Demonstrate proper remote functionality
Surround Sound System Setup: $119 +Additional fees
Connect existing audio and video equipment in one room
Assemble any supplied speaker stands
Program supplied remote
Give a walk-through of the new system
IMPORTANT: This service does not include in-wall/ceiling installations or in-wall wiring
Wi-Fi & Network
New Wi-Fi Connection Setup (Router): $99 +Additional fees
WiFi Signal Extension: $129 +Additional fees
Configure and secure an existing router
Create a secure network
Coordinate setup preferences
Connect peripheral devices to the network
Install and configure wireless connections
Includes: Verizon, Xfinity, Cox, & T-Mobile
Family Safety & Monitoring Devices
Smart Safety Cam Installation: $129 +Additional fees
Identify the installation area(s)
Install a smart home safety cam
Connect cams to existing Wi-Fi network and perform first-time setup.
Install and set-up mobile app
Demonstrate commonly used features
**Existing Wi-Fi will determine location of cameras
Important: Wi-Fi must be able to reach all devices. Proper installation of your Smart Safety devices will be performed but we are not responsible for poor Wi-Fi
Smart Lock Installation & Setup: $99 +Additional fees
Provide assessment of the installation area
Install smart door lock
Connect new lock to existing Wi-Fi network if applicable
Perform first-time setup
Download the app, sync to device, and create initial digital keyset if applicable
Demonstrate commonly used lock features
Note: Not all smart door locks are compatible with your existing door.
Computers and Printers
New Computer Setup: $89 +Additional fees
Perform system updates
Remove unwanted programs
Help setup user accounts
Test hardware and software functionality
Optimize computer startup
Setup user profiles
Software Install or Uninstall: $29 +Additional fees
Ensure compatibility and install software
Perform any necessary software updates
Set up any relevant shortcuts
Uninstall unwanted software when applicable
*Depending on the nature of your request we may be able to offer phone support. Just call/text or email to setup a phone assistance appt.
Computer Repair & Help: $79 Additional fees
Diagnose & troubleshoot a single issue
NOTE: Requesting additional services not in the original request while on-site will result in extra charges
*Depending on the nature of your request we may be able to offer phone support. Just call/text or email to setup a phone assistance appt.
Computer or Cell Phone Training & Lessons: $89 Hr. +Additional fees
Give overviews of Mac or Windows
Review basic OS navigation
Covers up to 1 hour of training
Review web browser basics
Printer Troubleshooting or Repair: $99 +Additional fees
Troubleshoot printer issue
Perform necessary printer repairs
Ensure printer is functioning properly
This service does not include the repair of physically damaged equipment.
Note: Not all printers can be repaired
Printer Setup: $79 +Additional fees
Connect via cable or Wi-Fi network if applicable
Set up a local printer
Configure and test printer functionality
Demonstrate proper printer functionality
Email or Online Account Setup or Support: $29 +Additional fees
Troubleshoot or setup one active email account
Configure account settings and features
Demonstrate webmail functionality
*Depending on the nature of your request we may be able to offer phone support. Just call/text or email to setup a phone assistance appt.
Computer Tune-up: $35 +Additional fees
Increase speed and performance of your computer
Perform system cleanup and defragmentation
Get rid of any unnecessary programs
Cleanup physical hardware
Extra charges will apply in the event that virus removal is needed. You will be notified beforehand.
*Depending on the nature of your request we may be able to offer phone support. Just call/text or email to setup a phone assistance appt.
Virus Removal & Cleanup: $89 +Additional fees
Troubleshoot one computer
Perform a full-system sweep for all viruses, spyware, and malware
Remove viruses, spyware, and malware if present
Repair related OS issues
Install supplied antivirus and antispyware software
This service does not include data recovery/transfer services.
*Depending on the nature of your request we may be able to offer phone support. Just call/text or email to setup a phone assistance appt.
TV Mounting -Coming Soon
TV Mounting (33" - 60"): $199 +Additional fees
Install a bracket and mount one TV, between 33" - 60" in size
Connect all necessary video and basic audio components
Neatly dress wires
Configure any necessary peripheral devices
Note: In-wall or external cord concealment is not applicable
TV Mounting (61" or larger): $219 +Additional fees
Install a bracket and mount one TV, larger than 61" in size
Connect all necessary video and basic audio components
Neatly dress wires
Reconnect any existing necessary peripheral devices
Note: In-wall or external cord concealment is not applicable
TV Mounting (up to 32"): $109 +Additional fees
Install a bracket and mount one TV, up to 32" in size
Connect all necessary video and basic audio components
Neatly dress wires
Configure any necessary peripheral devices
Note: In-wall or external cord concealment is not applicable
Around the Home
Basic Home Maintenance
Furniture Assembly: $99/Hr. +Additional fees
Professional assembly of indoor and outdoor furniture items
You provide the parts and instructions, we'll handle the rest
Service includes assembly of one item
Home preventative maintenance : $99 +Additional fees
We'll change out your indoor, outdoor, light bulbs
Inspect and/or replace provided HVAC filters
Inspect and/or replace provided refrigerator filters
Inspect and tighten handrails
Assess windows and doors
Assess dryer vents
Assess home main water shut off valve if accessible
Service includes 5 bulb changes
Add as many additional bulb changes as you need during booking
**You must provide all necessary bulbs
*Maximum height of 12ft. we'll bring the ladder if needed!
Additional fees include extra hardware and software + additional time
Our Mission
Our Mission
At Silver Tech Assistance, our mission is to help our silver community of 55 and older age in place while embracing technology. We are a technology assistance company that strives to help our clients understand and use the technology that surrounds them, whatever it may be. Our focus is to provide safe and exceptional one on one assistance in the comfort of your home, or through video or phone. No matter what the issue is, we want to help.
Contact Us
Better yet, see us in person!
Schedule your in home assistance now.
Silver Tech Assistance
Mobile Tech Business Serving Those 55 and Older
Call to schedule assistance: (804) 569-5570 or Email us: hello@silvertechassistance.com
Hours
Mon | 09:00 am – 05:00 pm | |
Tue | 09:00 am – 05:00 pm | |
Wed | 09:00 am – 05:00 pm | |
Thu | 09:00 am – 05:00 pm | |
Fri | 09:00 am – 05:00 pm | |
Sat | Closed | |
Sun | Closed |
This website uses cookies.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.