Home Technology Assistance For Silver Homes & Communities 55 and Older
We assist with: Cell phones, Computers, Tablets, Alexa, Audio/Video, Cameras, Streaming, TV's, Printers, E-mail and more!
About Silver Tech Assistance
About Us:
Silver Tech Assistance is a home technology company that assists the aging silver community. We assist with your everyday tech devices like cell phones, laptops, tablets, TV's, Alexa, streaming and more. We are dedicated to serving those in their prime silver ages in 55 and older homes and communities.
S.T.A was founded by Owner/Operator Hector Rosa a proud Veteran, Ret. Police Officer and Tech Specialist. Hectors' passion to help those in need is a testament to his upbringing, faith, training and family.
"We will always go the extra mile to ensure our service quality is exceptional and to make sure our customers are completely satisfied". -Hector Rosa
Silver Tech Assistance Core Values:
Professionalism, Respect, Integrity, Dedication, and Excellence.
Services
Smart Home
Smart Thermostat: $99 +Additional fees
Provide assessment of the installation area.
Install smart thermostat.
Connect device to existing Wi-Fi network and perform first-time setup.
Install and set up mobile app.
Demonstrate commonly used features.
Please note: A functioning thermostat is required at the installation area
Video Doorbell Installation: $125 +Additional fees
Remove and inspect your current doorbell.
Confirm compatibility.
Install video doorbell.
Connect to Wi-Fi and perform first-time setup.
Customize device preferences.
Please note: A functioning doorbell is required at the installation area for hard-wired video doorbells.
Smart Garage Installation: $99 +Additional fees
Provide assessment of garage opener/installation area.
Install smart garage controller device onto your garage opener.
Connect controller to existing Wi-Fi network and perform first-time setup.
Install and set-up mobile app.
Demonstrate commonly used garage door opener features & functionality.
Please note: A functioning smart device is required at the installation area. If you do not have one, please inform us so we can discuss hardware purchase prior to site assistance .
Smart Hub (Alexa/Google) or Speaker Setup: $99 +Additional fees
Set up and configure one of your existing smart hubs (Alexa/Google Nest).
Connect your smart home devices to your smart hub.
Install and connect any associated mobile application.
Demonstrate smart hub functionality.
**If necessary, connect your Alexa/Google Nest to emergency services and/or emergency contacts
Audio & Video
Wireless Home Theater Hook-up & Setup: $150 +Additional fees
Assess installation area.
Connect existing audio and video equipment in one room.
Connect capable devices to an existing wireless network.
Give a walk-through of the new system.
Setup and configure all necessary peripherals.
TV Hook-up and Setup: $85 +Additional fees
Connect all necessary video components and cables.
Configure a supplied sound bar if applicable.
Assure the proper set up of necessary peripherals (Remote Control, 3D glasses, etc.).
Configure with an existing wireless network.
Explain capabilities and limitations.
TV, Audio, or Video Device Hook-up: $90 +Additional fees
Inspect your current AV connections.
Connect device's video to output to your TV.
Configure device's audio to output to your preferred audio source.
Connect device to Wi-Fi if applicable.
Demonstrate device functionality.
Note: Ensure spare inputs are available on your device.
Streaming Video Device Setup & Support: $80 +Additional fees
Hook up your streaming device to a TV or receiver
Connect to the Internet and perform first-time setup
Install and set up your streaming video apps
Demonstrate streaming device functionality
Note: Please verify that you have an available video input on your TV or receiver for your new device.
Surround Sound System Setup: $150 +Additional fees
Connect existing audio and video equipment in one room.
Assemble any supplied speaker stands.
Program supplied remote.
Give a walk-through of the new system.
IMPORTANT: This service does not include in-wall/ceiling installations or in-wall wiring.
Wi-Fi & Network
New Wi-Fi Connection Setup (Router): $110 +Additional fees
Configure and secure an existing router.
Create a secure network.
Coordinate setup preferences.
Connect peripheral devices to the network.
Install and configure wireless connections.
Includes: Verizon, Xfinity, Cox, & T-Mobile
Family Safety & Monitoring Devices
Smart Safety Camera Installation: starting at $130 +Additional fees
Identify the installation area(s).
Install a smart home safety camera.
Connect cameras to existing Wi-Fi network and perform first-time setup.
Install and set-up your mobile app.
Demonstrate commonly used features.
**Existing Wi-Fi will determine location of cameras.
Important: Wi-Fi must be able to reach all devices. Proper installation of your Smart Safety devices will be performed but we are not responsible for poor Wi-Fi.
Smart Lock Installation & Setup: $175+Additional fees
Provide assessment of the installation area.
Uninstall existing lock.
Install smart door lock.
Connect the new lock to the existing Wi-Fi network if applicable.
Perform first-time setup.
Download the app, sync to the device, and create an initial digital keyset if applicable.
Demonstrate commonly used lock features.
Note: Not all smart door locks are compatible with your existing door.
Computers and Printers
New Computer Setup: $100 +Additional fees
Perform system updates.
Remove unwanted programs.
Help setup user accounts.
Test hardware and software functionality.
Optimize computer startup.
Setup user profiles.
Software Install or Uninstall: $50 +Additional fees
Ensure compatibility and install software.
Perform any necessary software updates.
Set up any relevant shortcuts.
Uninstall unwanted software when applicable.
*Depending on the nature of your request we may be able to offer phone support. Just call/text or email to set up a phone assistance appointment.
Computer Repair & Help: $150 + Additional fees
Diagnose & troubleshoot a single issue.
NOTE: Requesting additional services not in the original request while on-site will result in extra charges
*Depending on the nature of your request we may be able to offer phone support. Just call/text or email to set up a phone assistance appointment.
Computer or Cell Phone Training & Lessons: $90 Hr. +Additional fees
Give overviews of Mac or Windows.
Review basic OS (Operating System) navigation.
Covers up to 1 hour of training. Additional training is available.
Review web browser basics.
Printer Setup/Trouble shooting: $80 +Additional fees
Connect via cable or Wi-Fi network if applicable.
Set up a local printer.
Configure and test printer functionality.
Demonstrate proper printer functionality.
Troubleshoot existing problems/errors.
Email or Online Account Setup or Support: $50 +Additional fees
Troubleshoot or setup one active email account.
Configure account settings and features.
Demonstrate webmail functionality.
*Depending on the nature of your request we may be able to offer phone support. Just call/text or email to setup a phone assistance appointment.
Computer Tune-up: $75 +Additional fees
Increase speed and performance of your computer if possible.
Perform system cleanup and defragmentation
Get rid of any unnecessary programs
Cleanup physical hardware
Extra charges will apply in the event that virus removal is needed. You will be notified beforehand.
*Depending on the nature of your request we may be able to offer phone support. Just call/text or email to set up a phone assistance appointment.
Virus Removal & Cleanup: $175 +Additional fees
Troubleshoot one computer.
Perform a full-system sweep for all viruses, spyware, and malware.
Remove viruses, spyware, and malware if present.
Repair related OS issues.
Install supplied antivirus and antispyware software.
This service does not include data recovery/transfer services.
*Depending on the nature of your request we may be able to offer phone support. Just call/text or email to set up a phone assistance appointment
TV Mounting -Coming Soon
TV Mounting (33" - 60"): $200 +Additional fees
Install a bracket and mount one TV, between 33" - 60" in size.
Connect all necessary video and basic audio components.
Neatly dress wires.
Configure any necessary peripheral devices.
Note: In-wall or external cord concealment is not applicable.
TV Mounting (61" or larger): $275 +Additional fees
Install a bracket and mount one TV, larger than 61" in size.
Connect all necessary video and basic audio components.
Neatly dress wires.
Reconnect any existing necessary peripheral devices.
Note: In-wall or external cord concealment is not applicable.
Around the Home
Basic Home Maintenance
Furniture Assembly: Starting at $150. +Additional fees
Professional assembly of indoor and outdoor furniture items.
You provide the parts and instructions, we'll handle the rest.
Service includes assembly of one item.
Home Safety/ADA Equipment Installation: $=Labor + Equipment +Additional fee
We will inspect all existing rails and grab bars then add any additional safety equipment that is requested to ensure that you can age in place as safely as possible.
***Call for a free estimate
Home preventative maintenance: $200 +Additional fees
We'll change out your indoor, outdoor, light bulbs.
Inspect and/or replace provided HVAC filters.
Inspect and/or replace provided refrigerator filters.
Inspect and tighten handrails.
Assess windows and doors.
Assess dryer vents.
Assess home main water shut off valve if accessible.
Service includes 5 bulb changes.
Add as many additional bulb changes as you need during booking.
**Price of bulbs will be added to total if not provided.
*Maximum height of 12ft. we'll bring the ladder if needed!
Complete Home Safety Inspection: Starting at $150 +Additional fees
Take advantage of our complete Home Safety Inspection so that you can feel comfortable knowing that all areas of concern are addressed and can all be fixed by us.
We provide a 100+ point safety inspection that covers your whole property. This thorough inspection covers your homes interior as well as its exterior. We will cover everything from floor to ceiling and from basement to attic and address all the safety concerns in one easy to read report. Call for additional info.
Additional fees include extra hardware and software + additional time
Our Mission
Our Mission
At Silver Tech Assistance, our mission is to help our silver community of 55 and older age in place while embracing technology. We are a technology assistance company that strives to help our clients understand and use the technology that surrounds them, whatever it may be. Our focus is to provide safe and exceptional one on one assistance in the comfort of your home, or through video or phone. No matter what the issue is, we want to help.
Contact Us
Better yet, see us in person!
Schedule your in home assistance now.
Silver Tech Assistance
Mobile Tech Business Serving Those 55 and Older
Call to schedule assistance: (804) 569-5570 or Email us: hello@silvertechassistance.com
Hours
Mon | 09:00 am – 05:00 pm | |
Tue | 09:00 am – 05:00 pm | |
Wed | 09:00 am – 05:00 pm | |
Thu | 09:00 am – 05:00 pm | |
Fri | 09:00 am – 05:00 pm | |
Sat | Closed | |
Sun | Closed |
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